Learngora Rysa - Mobile Game Design Excellence

1 Introduction and Overview

Welcome to Learngora Rysa, your trusted partner in mobile game design education. At topap-flow.icu, we're committed to protecting your personal information and respecting your privacy rights. This comprehensive privacy policy explains how we collect, use, store, and protect your data when you interact with our platform, courses, and services.

We understand that trust is earned through transparency. That's why we've created this detailed policy to help you understand exactly what happens with your information when you choose to learn with us. Whether you're browsing our courses, creating an account, or participating in our mobile game design programs, your privacy remains our priority.

Important: By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us if you have any questions.

2 Information We Collect

We collect different types of information to provide you with the best possible learning experience. Here's a detailed breakdown of what we gather and why:

Data Type	Examples	Purpose
Personal Information	Name, email address, phone number, billing address	Account creation, course enrollment, communication
Learning Data	Course progress, quiz scores, project submissions, completion rates	Tracking progress, personalizing content, issuing certificates
Technical Information	IP address, browser type, device information, cookies	Platform optimization, security, analytics
Communication Data	Messages, support tickets, feedback, forum posts	Customer support, community features, service improvement

We only collect information that's necessary for providing our services. For instance, when you enroll in our mobile game design courses, we need your progress data to track your learning journey and provide personalized recommendations. Similarly, technical information helps us ensure our platform works smoothly across different devices and browsers.

3 How We Use Your Information

Your information serves specific purposes that directly benefit your learning experience. We believe in being completely transparent about how your data helps us serve you better:

Course Delivery: We use your enrollment and progress data to deliver course content, track your achievements, and provide personalized learning paths tailored to your skill level and interests.

Communication: Your contact information enables us to send course updates, important announcements, technical support responses, and educational content that enhances your learning journey.

Platform Improvement: Anonymous usage data helps us identify popular features, common challenges, and areas where we can enhance the user experience for all learners.

Security and Fraud Prevention: Technical information and login patterns help us protect your account from unauthorized access and maintain platform security.

Customer Support: When you contact us for help, we use your information and conversation history to provide efficient, personalized assistance.

Legal Compliance: In some cases, we may need to use or disclose information to comply with legal obligations, protect our rights, or ensure user safety.

Marketing Communications: We only send promotional emails to users who have opted in. You can unsubscribe at any time using the link in our emails or by updating your preferences in your account settings.

4 Your Privacy Rights

You have significant control over your personal information. As someone who values privacy, you should know exactly what rights you have and how to exercise them:

Access Your Data

Request a complete copy of all personal information we hold about you, including your learning progress, account details, and communication history.

Correct Information

Update or correct any inaccurate personal information in your account. Most updates can be made directly through your account settings.

Delete Your Account

Request complete deletion of your account and associated data. Note that some information may be retained for legal or legitimate business purposes.

Data Portability

Receive your personal data in a structured, commonly used format that you can transfer to another service provider if desired.

Restrict Processing

Limit how we use your information in certain circumstances, such as when you contest the accuracy of your data or object to processing.

Withdraw Consent

For activities that require your consent, you can withdraw that consent at any time through your account settings or by contacting us directly.

To exercise any of these rights, simply contact us at info@topap-flow.icu with your request. We'll respond within 30 days and guide you through the process. Some requests may require identity verification to protect your privacy and security.

5 Data Security and Protection

Protecting your information is one of our highest priorities. We've implemented comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction:

SSL Encryption

Secure Data Centers

Regular Security Audits

Access Controls

Data Backup Systems

Incident Response Plan

Technical Security Measures +

Our technical infrastructure includes advanced firewalls, intrusion detection systems, and encrypted data transmission. All sensitive information is stored using industry-standard encryption methods, and our servers are housed in secure, monitored facilities with restricted physical access.

We regularly update our security protocols and conduct penetration testing to identify and address potential vulnerabilities before they can be exploited.

Employee Access and Training +

Only authorized personnel have access to personal information, and access is granted on a need-to-know basis. All employees undergo privacy and security training and are bound by confidentiality agreements.

We maintain detailed logs of data access and regularly review these logs to ensure compliance with our privacy policies.

While we take extensive precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We continuously monitor for threats and update our security measures to address emerging risks.

6 Data Sharing and Third Parties

We believe in being completely transparent about when and why we might share your information. Here are the specific circumstances where data sharing may occur:

Service Providers: We work with trusted third-party companies that help us operate our platform, such as payment processors, email service providers, and hosting companies. These partners only receive the minimum information necessary to perform their services and are contractually bound to protect your data.

Legal Requirements: We may disclose information when required by law, court order, or government request. We'll notify you of such requests unless legally prohibited from doing so.

Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction. We'll provide notice before your information is transferred and becomes subject to a different privacy policy.

Consent: We may share information with your explicit consent for specific purposes, such as partnering with other educational platforms or featuring your success story (with your permission).

We Never Sell Your Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your trust is more valuable to us than any potential revenue from data brokerage.

7 Data Retention and Deletion

We only keep your information as long as necessary to provide our services and comply with legal obligations. Here's our approach to data retention:

Account Information: Retained while your account is active and for up to 2 years after account closure to handle any issues or questions that may arise.

Learning Progress: Course completion data and certificates are maintained indefinitely to verify your achievements, unless you specifically request deletion.

Communication Records: Support tickets and communications are kept for 3 years to ensure consistent service and resolve any recurring issues.

Financial Records: Billing and payment information is retained for 7 years to comply with accounting and tax regulations.

Anonymous Analytics: Aggregated, non-personally identifiable usage data may be retained indefinitely for research and platform improvement purposes.

When data reaches the end of its retention period, we securely delete or anonymize it according to industry best practices. You can request early deletion of your information, though some data may need to be retained for legal or legitimate business purposes.

8 International Data Transfers

Our primary operations are based in Czech Republic, but like many online platforms, we may transfer your information internationally to provide our services effectively. Here's what you should know:

When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place. This includes using Standard Contractual Clauses approved by the European Commission and working only with service providers that demonstrate adequate data protection measures.

Your Rights Remain Protected: Regardless of where your data is processed, you retain all the privacy rights outlined in this policy and under applicable data protection laws.

9 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how our platform is used. Here's a breakdown of our cookie usage:

Essential Cookies: Required for basic platform functionality, such as maintaining your login session and remembering your preferences. These cannot be disabled without affecting core features.

Analytics Cookies: Help us understand how users interact with our platform, which pages are most popular, and where improvements can be made. This data is aggregated and anonymous.

Preference Cookies: Remember your settings and customizations to provide a personalized experience when you return to our platform.

Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. You can opt out of these through your browser settings or our cookie preferences.

You can control cookie settings through your browser preferences or our cookie management tool. Keep in mind that disabling certain cookies may limit platform functionality or require you to re-enter information more frequently.

10 Updates to This Policy

Privacy regulations and our practices evolve over time. We may update this policy to reflect changes in our services, legal requirements, or industry best practices. Here's how we handle policy updates:

We'll notify you of significant changes through email and by posting a notice on our platform. For minor updates that don't materially affect your rights, we'll update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued Use: By continuing to use our services after policy updates take effect, you acknowledge and agree to the revised terms. If you disagree with changes, you can delete your account or contact us to discuss your concerns.

Privacy Policy